Minneapolis Local

Minneapolis Emergency Restoration: Water, Fire, Mold & More

IICRC-certified crews serving Minneapolis and the Twin Cities metro with a 45-minute typical arrival.

(612) 845-7822 Get an estimate 4.8 from 124 Google reviews

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“Zach quickly responded to our water problem, was honest, transparent and very quickly went to work once we gave the go ahead. …”

Bill M. · Google review

45 minTypical arrival
IICRCCertified technicians
20+ yrsAcross the metro
ClaimsInsurance paperwork handled

Biohazard Cleanup
Commercial Restoration
Fire Damage
Mold Removal
Reconstruction
Sanitization
Sewage Cleanup
Storm Damage

Restoration Services Across Minneapolis and the Metro

911 Restoration of Minneapolis handles emergency restoration for water damage, mold, fire, storm, and sewage situations across Minneapolis and the surrounding Twin Cities communities. When something goes wrong, a burst pipe at 2 a.m. A basement full of sewer water after a heavy rain, smoke damage after a kitchen fire, calling (612) 845-7822 connects you directly to Zach Dullinger, the local owner, who dispatches a crew with a 45-minute typical arrival.

Three things drive most of the damage here: summer storms that drop rain faster than storm sewers and sump pumps can move it, spring snowmelt that raises the Mississippi and the creeks, and deep winter cold that freezes pipes and breaks water mains. Minneapolis's older housing stock, the kind you find in Longfellow, Powderhorn, and North Loop, adds aging pipes and finished basements to the equation. Our IICRC-certified technicians work from 94th Lane NE in Blaine, and the same crew handles the emergency response, the drying, the insurance documentation, and the rebuild.

For over 20 years, this team has worked across Bloomington, Eden Prairie, Anoka, Champlin, Richfield, and dozens of other Twin Cities communities. Zach's approach is straightforward: you'll know what's happening, what comes next, and when things return to normal, at every step, not just at the start and finish.

How we work

Owner on site, not a call center.

No sales pitch. No upsell you didn't ask for. We'll tell you when something doesn't need doing yet.

Zach Dullinger runs the crew and answers the phone. You deal with the person doing the work, not a emergency restoration franchise dispatcher.

Minneapolis based: Local crew

Every Service We Handle in Minneapolis

One crew from first call through final rebuild, no handoffs, no second contractors.

Water Damage Restoration

Basement flooding, overwhelmed sump pumps, snowmelt seepage, and burst pipes, dried to verified moisture targets with daily readings until the structure is clear.

Mold Remediation

Containment and removal of mold in finished basements and wall cavities after seepage, flooding, or slow leaks. Minneapolis humidity and aging housing make this a natural follow-on to any water event.

Fire & Smoke Damage Restoration

Board-up, soot and smoke cleanup, and drying of firefighting water before it freezes in winter cold. Structural and contents restoration handled by the same team.

Storm Damage Restoration

Tarping, board-up, tree damage, and drying after hail, straight-line winds, tornadoes, and winter storms. Minnesota's late-spring hail seasons and ice storms keep this work active year-round.

Sewage Cleanup

Cleanup and disinfection when sewer water backs up through basement floor drains during heavy rain. Health-risk situations handled with full disinfection protocols.

Commercial Restoration

Response for offices, retail, schools, warehouses, and apartments after storms, freezes, and water main breaks. Speed matters when downtime costs money, same 45-minute arrival applies.

Reconstruction

Rebuilding flooded basements, water-damaged walls and floors, and hail-damaged roofs and siding. Full scope from structural drying through finished rebuild so you don't need a second contractor.

Crime Scene & Biohazard Cleanup

Discreet trauma and biohazard cleanup with infectious waste handled under Minnesota Pollution Control Agency rules. Respectful, professional, and thorough.

Sanitization Services

Disinfection after sewer backups, floodwater, and illness in homes and businesses. Residential and commercial scope.

How It Works

From First Call to Final Walkthrough

Call Zach's Direct Line
Dial (612) 845-7822 and reach the owner directly. Zach gathers the basics, dispatches a crew, and gives you an honest arrival window, typically 45 minutes across most of the metro.
Assessment and Mitigation
The crew documents the damage, stops the source if it's still active, and begins drying or containment immediately. You get a plain-language explanation of what happened and what comes next, including how insurance documentation will work.
Cleanup, Drying, and Rebuild
Daily readings and check-ins until moisture targets are met, then reconstruction to restore the space. The same team stays with the job from start to finish.

Real Reviews

What Minneapolis Homeowners Say

4.8124 verified Google reviews

Had a toilet run over while we ere out of town and hard woods were damaged pretty badly.

Steve VollmerNov 2026 · Google

Zach and Lionel did a great job and were extremely efficient in running over and getting things cleaned up for a relatively minor spill. Took them less than 24 hours to respond. Strong recommendation

Ben NewhouseOct 2026 · Google

911 Restoration came over on Friday evening and worked until early am for loss and mitigation due to a water issue. They returned daily until everything was taken care of. Zach, Lionel and Marcel were all very hard working, honest, caring and empathetic. I wouldn’t think twice about calling them back if ever needed again!! Great workers

CJ FriOct 2026 · Google

Fantastic service. We spotted the water problem (coming through our light fixture!) and are grateful to Zach and this team for their fast, thorough response. They figured out the problem and stopped it before it could get worse. This was our first time working with them and it was absolutely the right call to make.

Stephanie and JimSep 2026 · Google

We were extremely pleased with the work Zach did at our home. We would recommend them to anyone that needs there expertise. They were kind and respectful. Thanks Zach, Mark and Linda

Linda ConboyAug 2026 · Google

Zack is truly one in a million! He actually brought a fair amount of hope back into my life as I try to negotiate moving forward with a most frustrating situation (extensive water damage from a dishwasher malfunction.) He is knowledgeable, thorough, respectful and extremely low pressure. All of that and more made me decide to forego a second opinion and go with him. He has my highest recommendation! His assistant Tony also top notch!

Elisabeth SwansonJul 2026 · Google

Zach quickly responded to our water problem, was honest, transparent and very quickly went to work once we gave the go ahead. Highly recommend Zach and this team

Bill ManningJul 2026 · Google

We had water damage in our kitchen, and the team did an excellent job with the drying and mitigation process. They were professional, arrived on time, explained everything clearly, and kept us informed throughout the job. A special thank you to Zach and Reese for their outstanding work. They were courteous, knowledgeable, and made a stressful situation much easier to deal with. Their attention to detail and professionalism were greatly appreciated. I would definitely recommend this company to anyone needing water damage mitigation or restoration services. Thank you again for the great service!

Moh AlsowumilJul 2026 · Google

Read all 124 reviews

Why Minneapolis Gets Hit Hard

On September 21, 2016, a rain gauge in Maple Grove recorded 8.11 inches of rain in 24 hours, the highest manual-gauge total in a band of storms over the northern Twin Cities, according to the Minnesota Department of Natural Resources. That kind of event fills basements in Golden Valley, backs up sewers in Bloomington, and overwhelms sump pumps from Elk River down to Richfield in a matter of hours. Winter cold brings a different set of problems: frozen pipes are common in the crawl spaces and exterior walls of Minneapolis homes built before 1970, and when they go, the damage happens fast. Spring snowmelt raises the Minnesota and Mississippi Rivers, pushing groundwater into low-lying basements near both banks. This isn't a region where restoration is a once-a-decade event. It's a regular part of owning a home here.

Common Questions Before You Call

Question not on the list?

Ask Zach directly. No call center, no script.

(612) 845-7822

How fast can a crew reach my Minneapolis home?

The typical arrival across most of the metro is 45 minutes from your call. Zach's direct line, (612) 845-7822, connects you to the owner, not a dispatch center, so there's no layer of routing to slow things down.

Do you work directly with insurance carriers?

Yes. The crew documents damage with photos and moisture readings from the first visit forward. That documentation is formatted for insurance carriers, and Zach can communicate directly with your adjuster to explain scope and timelines. You don't have to manage that conversation alone.

What certifications do your technicians hold?

The team holds IICRC certifications including WRT (Water Damage Restoration Technician), ASD (Applied Structural Drying), AMRT (Applied Microbial Remediation Technician), FSRT (Fire and Smoke Damage Restoration Technician), and OCT (Odor Control Technician). These are the industry's recognized credentials for each damage type.

My basement flooded: is it safe to go in?

If sewer water is involved, treat it as contaminated until the crew assesses it. Floodwater that has contacted floor drains or sewer lines carries pathogens. Standing water near electrical panels is also a risk. The safest move is to cut power at the breaker if you can do so without entering standing water, then call for assessment before going in.

Do you handle both the emergency cleanup and the reconstruction?

Yes. The same team that dries and documents the damage also handles the rebuild, flooring, drywall, framing, roofing. You don't need to find a separate contractor once the mitigation phase is done.

Which communities do you serve?

The primary territory covers Minneapolis and the north and west metro, including Bloomington, Eden Prairie, Minnetonka, Plymouth, Maple Grove, Brooklyn Park, Edina, Burnsville, St. Louis Park, Golden Valley, Robbinsdale, Crystal, New Hope, Hopkins, Champlin, Anoka, Elk River, Richfield, Andover, and more. Call (612) 845-7822 and describe your location. If it's in range, a crew goes out.

Do you work with my homeowners insurance?

Yes. From the first visit, the crew documents damage with photos and calibrated moisture readings in a format insurance adjusters use. Zach can communicate directly with your carrier to explain the scope and timelines. You don't have to translate between a contractor and an adjuster on your own.

What types of damage do you handle?

Water damage, mold remediation, fire and smoke restoration, storm damage, sewage cleanup, biohazard and crime scene cleanup, sanitization, and full reconstruction. The same crew handles emergency response through final rebuild.

Are your technicians certified?

Yes. The team holds IICRC certifications: WRT (Water Damage Restoration Technician), ASD (Applied Structural Drying), AMRT (Applied Microbial Remediation Technician), FSRT (Fire and Smoke Damage Restoration Technician), and OCT (Odor Control Technician). These credentials cover every damage category we work in.

Do you serve areas outside Minneapolis?

The territory covers the north and west Twin Cities metro, Bloomington, Eden Prairie, Minnetonka, Plymouth, Maple Grove, Richfield, Golden Valley, Champlin, Elk River, Anoka, and more. Call with your address and Zach will confirm whether the crew can reach you within the standard window.

How do I know when my home is truly dry after water damage?

The crew takes calibrated moisture readings from affected materials on every visit, walls, subfloor, framing, and compares them against the target readings for each material type. Drying is confirmed when those readings meet IICRC standards, not by feel or appearance alone. You see the numbers.

Cities We Serve Across the Twin Cities Metro

911 Restoration of Minneapolis works throughout Minneapolis and the surrounding north and west metro. Same owner, same crew, same 45-minute arrival target across the territory.

In the field

A look at our work

One Call Reaches Zach Directly

Fast, Fresh Start.

4.8 124 Google reviews

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Your name, your number and what needs doing. A person from 911 Restoration of Minneapolis gets back to you.

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